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Vauxhall and Saab add up to 57% of Pinewood 2008 sales

8 Aug 2008

 

Fifty seven per cent of sales by dealer management systems specialist Pinewood in 2008 have been to Vauxhall and Saab dealers – following approval for the company’s Pinnacle DMS by General Motors late last year.

 

The rate at which Pinnacle has made rapid inroads into this important sector of the dealer market has surprised even Pinewood, which expected a more gradual uptake.

 

Pinewood managing director Neville Briggs said: “We’ve enjoyed success far more quickly in this part of the market than we imagined would be possible a few months ago.

 

"Pleasingly, many of the sales that we have generated have been as the result of word of mouth recommendations – GM Vauxhall and Saab dealers telling other GM dealers that they are getting excellent results from using our Pinnacle DMS."

 

GM certification for Pinnacle was confirmed after a rigorous testing process carried out by the manufacturer’s Technical Vendor Assistance (TVA) operator CAP Gemini.

 

The DMS provides Vauxhall and Saab customers with full integration into the GM systems including: Parts Order Entry, Parts Order Acknowledgement, Rapier Parts Replenishment, Web Parts Locator, Trade Club, EPC3, Warranty Claims, Warranty Acknowledgements, Warranty Corrections, TIS2000, Vehicle Order Acknowledgements and Trackerpac (BPI).

 

Briggs added: "Integration is important because it allows process improvements that can demonstrably reduce task time and cost of sale for dealers as well as provide automated reporting for manufacturers.

 

"This, coupled with the agile routines within Pinnacle, helps dealers save time, cut costs and maximise new business opportunities - while enabling them to provide their own customers with enhanced levels of service by having the right information instantly to hand."

 

Pinewood also holds approvals from a large number of motor manufacturers including Peugeot, Honda, Saab, Land Rover, Jaguar, Ford, Hyundai, Citroen, Suzuki and Mitsubishi.

 

 

For further details please contact Simon Wells at
Paperchase Public Relations on 01283 711311
or e-mail simon@paperchasepr.co.uk