Latest Posts

Boutique hotel guests & dealership customers – what they share in common

Both businesses can use a “Meeter Greeter” iPad app to facilitate their customer’s journey with them… Pinnacle Mobile is here

Your customers are surrounded by innovation
Mashable.com ran an article today looking at the most high-tech hotels in the world. Featured in this list are the boutique Andaz by Hyatt. It reads:

Upon your arrival at any of Hyatt’s boutique line of Andaz hotels, a concierge will greet you with an iPad. He or she will check you into your room, process your payment and take your signature via tablet.

Upon your arrival at any of Hyatt’s boutique line of Andaz hotels, a concierge will greet you with an iPad. He or she will check you into your room, process your payment and take your signature via tablet.

This isn’t exclusive to the hotel industry. We see it at events, restaurants, museums, airports. Everywhere. And our customers enjoy this involvement with technology.

As a Pinnacle user , you’re able to enjoy the same technology, applied specifically for the automotive-industry, for a customer used to experiencing it in their day-to-day lives.

We provide the same technology and processes that a boutique chain use and get recognised by being one of the most high-tech in the world.

Easy to use and free to download

Pinnacle for iPad is a great new tool to help improve the customer service and sales experience in the dealership.

With real time access to their entire customer database our dealers can meet & greet, update customer details, add a photo, link to their social channels, and much more with a simple click & swipe.

  • Intuitive look and feel
    Re-designed and re-written specifically for use in customer facing meeting and greeting roles. With easy module driven areas of the app, the live two-way integration with CRM, Vehicle and Workshop allows Pinnacle users to utilise the app as an extension of current activities.
  • Information you need… in your hand
    Full customer details such as basic customer details, survey responses, photographs and social media activity as well as their current and desired vehicles. Sales appointment diary is fully integrated with Outlook providing quick-view details and email functionality.
  • Add, edit and update across your database
    Whether updating a customer email address, adding their Twitter @ handle, or taking a picture on the iPad to hold against their profile, editing CRM entries couldn’t be easier thanks to the iPad. With real-time access to the entire database and full editing functionality, Pinnacle Mobile makes it easy to update customer details when away from your computer.

Is your DMS providing you with the tools you need?

Leave a Reply

Contact Us
Scroll to top