Business Vacancies

Business Roles and Opportunities

We’re a diverse, enthusiastic and ambitious team, growing every year and launching our DMS in new markets across the world. We want people to grow with us as we grow as a business. Take a look at our vacancies across the business, we’re always adding new roles so check back regularly.

We’re searching for hard-working, ambitious students to join our Business Placement Scheme, starting in summer 2022. If you’re looking for an opportunity that gives you the freedom to understand where your strengths and interests lie, this could be a great fit for you.

During your placement year, you will develop a broad range of skills, whilst being given the responsibility you need to thrive. You can expect to receive both on and off-the-job training, mentoring throughout, and the opportunity to develop your professional and commercial experience.

Based at our head office at Birmingham Business Park, you will spend 12 months building your knowledge across different areas of the business.

You’ll get the opportunity to develop your skills in:

  • Customer Service and Support
  • Account Management
  • Business Development
  • Training and Implementation
  • Project Management
  • Sales
  • International Business

Pinewood Technologies understands that students are the next generation of the workforce. That’s why we invest in early careers in a big way.

We offer lots of support and provide a structured learning plan to ensure our placement students gain the skills they need to succeed.

You can look forward to:

  • A four-week business induction and training schedule. During this period, you will meet key people, build relationships with your mentors, and receive in-depth training on our customers and product
  • Spending 3 months working as a Customer Support Consultant. You will be working directly with our customers to ensure sure they are getting the most out of Pinewood DMS. You’ll also be responsible for supporting them with any training needs, queries, or problems
  • 2-3 additional rotations in a team of your choice, gaining exposure to multiple areas of the business
  • Placement achievement plan to guide you through the year, to ensure you are consistently learning and developing your skills
  • Extra projects such as presentations and dealership visits

During your placement year at Pinewood, you’ll get the opportunity to apply the knowledge gained through university into real-world scenarios. You’ll be exposed to multiple areas of the business and will gain important workplace skills that will support your long-term development.

You will also get:

  • Continuous support from a dedicated mentor throughout your placement year
  • An opportunity to work on meaningful projects that have a direct impact on our busines and customers
  • The chance to earn a graduate offer. We don’t just want students to join us for 12 months, we want them to develop a long-term career with us. So successful placement students can expect an offer to return after their final year of university
  • The opportunity to work on a flexible contract during your final year
  • Flexible work schedule
  • Competitive salary, £18,000 per annum
  • 25 days holiday
  • Free onsite gym
  • Regular social events

We don’t expect our placement students to know everything. For us a positive attitude, solid communication skills, and a genuine desire to develop your current skills are key.

In addition to this you will need:

  • To be a 2nd year university student studying a business-related topic
  • A strong interest in developing a career in a business and/or IT-focused role
  • To be a ‘people person’ with an ability to build working relationships with both customers and colleagues across the business
  • Strong attention to detail, and an ability to prioritise tasks and meet deadlines
  • A passion for learning and desire to build upon your current skillset

Pinewood Technologies was established in 1981 with its head office based in Birmingham, UK.

We offer a cloud-based Dealership Management System for retailers in the automotive sector globally. Our DMS lets automotive retailers work more efficiently and enables them to provide a better customer service – resulting in a higher profit for the retailers. Our system is complemented by a range of integrated mobile apps which help further digitalize processes within the motor dealership. Our customers represent over 50 major automotive brands, with over 30,000 people using our DMS every day in the UK, Nordics, South Africa, Asia Pacific, and various countries across Europe.

Find out more about us here: https://www.pinewood.co.uk

  1. Apply with a copy of your CV here: https://www.pinewood.co.uk/development-vacancies/
  2. 1st stage video interview
  3. Onsite assessment centre
  4. Final interview

Business Graduate Scheme

Pinewood Technologies is currently searching for hardworking and ambitious graduates to join our Business Graduate Scheme in 2022.

As a Business Graduate at Pinewood, you can expect to receive on-the-job training, mentoring throughout, and the exciting opportunity to develop your commercial experience.

Your career will begin as a Customer Support Consultant, where you will play a vital role in ensuring our customers are getting the most out of our industry-leading system, Pinewood DMS. In this role, you will be responsible for assisting our clients with any training needs, guidance, and troubleshooting any issues they may face.

Alongside this, you will progress through the Pinewood Support Academy. Here you can expect to build your knowledge on the system, the automotive retail sector, and develop a broad range of skills to support your long-term career development.

Your responsibilities will include:

  • Communicating with our customers via phone, email, and webchat
  • Providing a first-class customer experience, and ensuring all queries are dealt with professionally and in a timely manner
  • As your knowledge grows, help maintain our internal and external knowledge base
  • Progressing through Pinewood’s Support Academy to further develop your understanding of the DMS and our customers

The Pinewood Support team plays a pivotal role in ensuring our customers are always taken care of. The knowledge you gain in this position will make you a valuable asset to other teams around the business.

Upon completion of the Pinewood academy, you will become eligible to progress onto opportunities with other teams, including:

  • Online Training and Business Support
  • Sales
  • Account Management
  • Training and Implementation
  • Project Management
  • International Business

What’s in it for you?

  • Competitive starting salary – £21K
  • 25 days holiday
  • Hybrid working model- a flexible mix of home and office working
  • Regular 1-2-1s with your leader to track your progress
  • Long term progression opportunities and career planning support
  • Regular social events
  • Company discounts
  • Free onsite gym
  • Discount vehicle schemes

What can you expect?

We offer lots of support and training, as well as a structured learning plan to ensure our graduates gain the skills they need to succeed. You can also look forward to:

  • A 5-week business induction and training schedule- develop your knowledge of the system and gain important skills for your role as a Customer Support Consultant
  • A structured learning plan alongside your job, to ensure you are continuously developing your professional skills
  • Side projects such as presentations and dealership visits to support this learning
  • Peer to peer learning and continuous support from a mentor

The ideal person for this role will be a final year student or recent graduate, with an interest in working in the technology and/ or automotive industry. You will be highly motivated and have the ability to take initiative and work as part of a team.

You will also need:

  • An education to degree level in a Business or IT related subject – 2:1 or above
  • Previous experience in a customer service-related role would be desirable
  • To be a people person, with an ability to build working relationships with clients and stakeholders across the business
  • Excellent problem-solving skills with the capacity to think on your feet
  • To be a team player and have the capability of working towards collective goals
  • A willingness to learn and deepen your knowledge of our enterprise-level system
  • Any knowledge in accounts is beneficial but not essential
  • A full driving licence, OR be working towards passing a driving test

Working hours are 37.5 hours per week on a three-shift rota (7am – 3:30pm / 9am – 5:30pm / 10:30am – 7pm). Occasional weekend and Bank holiday work is also expected on a rolling shift pattern.

Pinewood Technologies was established in 1981, with its head office based in Birmingham, UK. We offer a cloud-based Dealership Management System for retailers in the automotive sector globally. Our DMS lets automotive retailers work more efficiently and enables them to provide better customer service – which results in a higher profit for the retailers. Our system is complemented by a range of integrated mobile apps which help further digitalize processes within the motor dealership. Our customers represent over 50 major automotive brands, with over 30,000 people using our DMS every day in the UK, Nordics, South Africa, Asia Pacific, and various countries across Europe.

View our frequently asked questions here: FAQs – Pinewood UK

  1. Apply!
  2. Phone interview
  3. Final video interview

Project Delivery Manager

We’re searching for enthusiastic and motivated individuals to join the team, helping to improve and expand our industry-leading software system, Pinewood DMS. We’re hiring Project Delivery Managers, whose role will include delivering new product features on time and to the highest quality.

Working within a team of PDMs and alongside software developers, technical leads, and product owners, you will play a vital role in the design, delivery, release, and continued aftercare of all product features.

Your responsibilities will include:

  • Becoming an expert within your product area. You will build a solid understanding of the key features and benefits of the system – this involves understanding the needs of our customers, and mapping these against the product to create effective solutions
  • Working with Product Owners and Lead Developers to understand upcoming requirements, shape and define project scope, and prioritize timelines and tasks
  • Continually track milestones and project progress against the plan, and ensure internal stakeholders are aware of any important factors affecting features or release dates
  • Using feedback and telemetry to ensure the ongoing maintenance and quality of products
  • To promote close communication and collaboration between product and software development through project planning and grooming sessions
  • Providing documentation, release information, and videos to help promote and support the product

You can expect full-on-the-job training, a flexible work environment, and an opportunity to develop yourself professionally through regular 1-1s and career progression opportunities.

Other benefits include:

  • Competitive salary + company bonus scheme
  • 25 days annual leave + all UK bank holidays
  • Employer-based pension
  • Flexible working
  • Clear career progression
  • Regular social events
  • Free onsite gym
  • Corporate company discounts
  • Discounted vehicle schemes
  • Free tea, coffee, and fresh fruit

The ideal person for this role will be an excellent communicator, with an ability to collaborate and build relationships with stakeholders across the business. You will be results-orientated, work in an organized manner, and have a self-driven mindset.

You will also need:

  • 1-3 years experience in managing projects from concept to release – ideally in a software setting
  • Any experience working in a DevOps environment with Azure DevOps is desirable but not essential
  • Any experience working with Application Insights is advantageous, but again not essential
  • An ability to work with a strong sense of personal responsibility and ownership over your work
  • A positive mindset and a can-do attitude are essential
  • A great team ethic
  • Educated to degree level or equivalent standard

Pinewood Technologies was established in 1981 with its head office based in Birmingham, UK.

Our cloud-based Dealership Management System (DMS) supports automotive retailers across the globe to work more efficiently – giving them the tools to provide better customer service and increase their profits. Our system is complemented by a range of integrated mobile apps which help further digitalize processes within the motor dealership. Our customers represent over 50 major automotive brands, with over 30,000 people using our DMS every day in the UK, Nordics, South Africa, Asia Pacific, and various countries across Europe.

Find out more about us here: https://www.pinewood.co.uk/careers/

  1. Apply!
  2. Phone interview
  3. Final video interview

Customer Support (Sweden)

Pinewood is currently expanding its award-winning UK software business into Sweden. Following successful implementations with several dealer groups in the Nordics, Pinewood is looking to expand the team in Sweden to facilitate further growth.

We are currently looking for enthusiastic, and motivated individuals to join the team to support this growth and help make this new business a success. We are currently looking to hire several Customer Support Consultants to ensure our customers are getting the most out of our industry-leading dealership management system- Pinewood DMS.

As a support consultant, you will assist our customers with basic training needs, guidance and help troubleshoot and diagnose any problems they encounter.

Your responsibilities will include:

  • Taking incoming phone calls, emails, and online chats from our users with queries regarding the system
  • Ensure all customers are dealt with in a timely manner, and dealing with existing cases promptly
  • As your knowledge of the system grows, you will contribute to our internal knowledge base
  • Attending training as required and progressing through our training academy

You can expect full on the job training, and the opportunity to progress through our support training academy, to further build on your knowledge and career. Our training academy works on a belt system, and each belt achieved is rewarded with a wage increase- giving you a clear progression path.

Other benefits include:

  • Remote role with flexible working
  • Pension
  • Clear progression opportunities

This is a great opportunity for a recent graduate looking to take their first step into the technology and/or automotive industry. The ideal person for this role will be an excellent problem-solver and have solid communication skills.

You will also need:

  • An education to degree level – An IT related subject is desirable but not essential
  • An ability to communicate fluently in Swedish and have good English skills – both written and verbal
  • Any previous work experience in a customer service setting
  • Previous experience dealing with high call volumes and communicating with customers remotely is desired but not essential
  • A full driving licence
  • To be based in or around Stockholm- this is a remote role, but you will need to be located in or around the Stockholm area

Pinewood Technologies was established in 1981 with its head office based in Birmingham, UK. We offer a cloud-based Dealership Management System for retailers in the automotive sector globally. Our DMS lets automotive retailers work more efficiently and enables them to provide a better customer service – which results in a higher profit for the retailers.

Our system is complimented by a range of integrated mobile apps which help further digitalize processes within the motor dealership. Our customers represent over 50 major automotive brands, with over 30,000 people using our DMS every day in the UK, Nordics, South Africa, Asia Pacific and various countries across Europe.

  1. Apply!
  2. Phone interview
  3. Final video interview

“Working closely, our teams are able to continuously develop new solutions to meet the needs of our customers. Pinewood is a big family, not just a team, and having such a friendly, passionate and diverse group of people helps us all work so effectively. It’s the secret to our success!

Tatiana | Partner Account Manager

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