Business Vacancies

Business Roles and Opportunities

We’re a diverse, enthusiastic and ambitious team, growing every year and launching our DMS in new markets across the world. We want people to grow with us as we grow as a business. Take a look at our vacancies across the business, we’re always adding new roles so check back regularly.

Pre-Live Team Member

Pinewood Technologies is currently searching for ambitious graduates to join our Pre-Live team, ensuring our customers experience a smooth transition to our award-winning software product – Pinewood DMS.

As a Pre-Live team member, you will be responsible for making sure Pinewood DMS is fully set up and ready for use ahead of the customer’s live date. Working closely with the wider Business Development & Deployment Team, you will build long-lasting customer relationships, ensuring their business needs are met at each stage of the process.

Your responsibilities will include:

  • Providing consultancy and discussing system processes with our customers, whilst ensuring the system is set up to accommodate their business needs
  • Taking ownership and responsibility for any Pre-Live project which is assigned to you, across the UK and internationally
  • Developing long-lasting, customer relationships. You will work with new and existing customers, keeping them up to date on any new releases, and ensuring they are using the latest system functionality
  • Keeping up to date with all relevant documentation and tracking your work on Zendesk
  • Invoicing your customer once a project reaches completion

What’s in it for you?

You can expect full on-the-job training, a flexible work environment, and an opportunity to develop yourself professionally within a growing software business.

You can also expect:

  • Competitive salary + company bonus scheme
  • 25 days annual leave
  • Clear progression opportunities
  • Discount vehicle schemes (Friends & Family)
  • Free fruit, bean-to-cup coffee, and tea (when in office)
  • Free onsite gym (when in office)
  • Employer-based pension
  • Corporate company discounts
  • Regular social events
  • Loyal service recognition
  • Quarterly performance awards
  • Team member referral scheme

The ideal person for the role will be a natural people person with an ability to build strong working relationships with customers and stakeholders across the business. Any working knowledge in accounts and/ or the automotive industry is advantageous but not essential.

You will also need:

  • An ability to work both individually and as part of a team
  • Excellent communication skills with the confidence to hold customer presentations and lead meetings
  • A desire to learn – product knowledge is essential to this role, so a willingness to complete regular training on Pinewood DMS is key
  • Excellent organisation skills with an ability to prioritise your workload
  • Educated to degree level
  • Previous experience providing customer service in a B2B or B2C environment
  • A willingness to occasionally travel to customer sites

Pinewood Technologies is a growing software business, based at Birmingham Business Park. We offer a cloud-based Dealership Management System for retailers in the automotive sector. Our DMS lets automotive retailers work more efficiently and enables them to provide better customer service – which results in a higher profit for the retailers. Our system is complemented by a range of integrated apps such as Tech+ for workshop technicians.

Our customers represent over 50 major automotive brands and operate in over 1000 retail locations around the world.

  1. Apply!
  2. Phone interview
  3. Final video interview

Business Development & Deployment Specialist

Pinewood Technologies is currently searching for ambitious and enthusiastic graduates to join the team, training to become Business Development and Deployment Specialists. You will be responsible for building and maintaining strong relationships with our customers, and ensuring they experience a smooth transition to our award-winning software product – Pinewood DMS.

Working within a team of BDD specialists you will be involved in a range of implementation projects including the delivery of training sessions, presentations, and providing support during live weeks.

Your responsibilities will include: 

  • Working closely with our customers to understand their business needs, then mapping these needs against the functionality of the DMS to ensure they are getting maximum value from our product
  • Implementing Pinewood DMS into the dealership, whilst keeping the Project Manager and BDD Leader up to date on the implementation status
  • Identifying any early risks and flagging potential issues before they occur
  • Carrying out regular training sessions with clients over the phone, online or onsite, as well as promoting the use of eLearning and our in-house training videos
  • Ensuring all documentation is kept up to date including – meeting reports, CRM system maintenance, and the preparation of contract’s and proposal documents
  • Developing an understanding of the franchised car market and keeping up to date with the latest industry news

What’s in it for you?

You can expect full on-the-job training, a flexible work environment, and an opportunity to develop yourself professionally within a growing software business.

You can also expect:

  • Competitive salary + company bonus scheme
  • 25 days annual leave
  • Clear progression opportunities
  • Discount vehicle schemes (Friends & Family)
  • Free fruit, bean-to-cup coffee, and tea (when in office)
  • Free onsite gym (when in office)
  • Employer-based pension
  • Corporate company discounts
  • Regular social events
  • Loyal service recognition
  • Quarterly performance awards
  • Team member referral scheme

About you

This is an excellent opportunity for someone looking to develop a career in the IT and/or Automotive industry. The ideal person for this role will be a natural people-person, with an ability to build strong working relationships with both customers and colleagues across the business.

You will also need:

  • A positive can-do attitude and a results-driven mindset
  • Excellent communication skills and an ability to understand the needs of the customer
  • A high degree of self-motivation and ambition
  • An education to degree level – any knowledge in accounts is highly desirable but not essential
  • Previous experience providing customer service in a B2B or B2C environment
  • Strong time management skills and an organized approach to your work
  • A clean UK driving license and a willingness to travel for the role, when needed

Pinewood Technologies is a growing software business, based at Birmingham Business Park. We offer a cloud-based Dealership Management System for retailers in the automotive sector. Our DMS lets automotive retailers work more efficiently and enables them to provide better customer service – which results in a higher profit for the retailers. Our system is complemented by a range of integrated apps such as Tech+ for workshop technicians.

Our customers represent over 50 major automotive brands and operate in over 1000 retail locations around the world.

  1. Apply!
  2. Phone interview
  3. Final video interview

HR Administrator Apprentice

The Pinewood Technologies Talent Management team is growing and we’re currently searching for an enthusiastic HR Apprentice to join us, helping to promote a supportive and positive working environment for employees across the business.

This is a fantastic opportunity for a hard-working individual, looking to kick start their career in human resources. Working within a fast-paced, collaborative team, you’ll gain valuable experience and be responsible for all administration throughout the employee lifecycle.

Your responsibilities will include:

  • Maintaining and tracking all personnel files, ensuring they are kept up to date,
  • Assisting with the planning and delivery of internal training, from the induction period through to the learning and development of existing staff
  • Maintaining all team structure charts
  • Supporting the recruitment process
  • Playing an active role within employee engagement initiatives
  • Supporting company directors with ad hoc administrative tasks

What’s in it for you?

At Pinewood Technologies, we understand that students are the next generation of the workforce, so we invest in early careers in a big way. We offer lots of support and on-the-job training to ensure our apprentices have the skills they need to succeed.

You can also expect:

  • Competitive salary + company bonus
  • 25 days annual leave + all UK bank holidays
  • Funded training and career progression planning
  • Employer-based pension
  • Flexible work environment
  • Free onsite gym
  • Regular social events
  • Discount car purchase and rental schemes
  • Corporate company discounts

About you

The ideal person for this role will have a strong desire to develop a career in HR and be committed to studying for an HR qualification. An attitude to learning, team ethic, and communication skills are key. If you are passionate about learning and eager to build on your current skill set, we are willing to invest the time in you.

You will also need:

  • Education to A level or equivalent standard
  • GCSEs in Maths, IT, and English – Grade C/4 and above
  • A great team ethic and solid communication skills
  • Strong time management skills and an ability to organize and prioritize your workload
  • Any previous administrative experience through work experience is desired but not essential

Pinewood Technologies is a growing software business, based at Birmingham Business Park. We offer a cloud-based Dealership Management System for retailers in the automotive sector. Our DMS lets automotive retailers work more efficiently and enables them to provide better customer service – which results in a higher profit for the retailers. Our system is complemented by a range of integrated apps such as Tech+ for workshop technicians.

Our customers represent over 50 major automotive brands and operate in over 1000 retail locations around the world.

  1. Apply!
  2. Phone interview
  3. Final video interview

Project Delivery Manager

Pinewood Technologies is currently searching for enthusiastic and motivated individuals to join the team and help create products our users’ love! We are currently looking to hire a number of Project Delivery Managers to ensure our new product features are delivered on time and to the highest quality.

Working within a team of PDMs and alongside software developers, technical leads, and product owners, you will play a vital role in the design, delivery, release, and continued aftercare of all product features.

Your responsibilities will include:

  • Becoming an expert within your product area. You will build a solid understanding of the key features and benefits of your module, as well as understanding our customers’ needs, and mapping these against the product to create effective solutions
  • Working with Product Owners and Lead Developers to understand upcoming requirements, shape and define project scope, and prioritize timelines and tasks
  • Continually track milestones and project progress against the plan, and ensure internal stakeholders are aware of any important factors affecting features or release dates
  • Using feedback and telemetry to ensure ongoing care and quality of products
  • To promote close communication and collaboration between product and software development through project planning and grooming sessions
  • Providing documentation, release information, and videos to help promote and support the product

You can expect full-on-the-job training, a flexible work environment, and an opportunity to develop yourself professionally through regular 1-1s and career progression opportunities.

Other benefits include:

  • Competitive salary + company bonus scheme
  • 25 days annual leave + all UK bank holidays
  • Employer-based pension
  • Flexible working
  • Clear career progression
  • Regular social events
  • Free onsite gym
  • Corporate company discounts
  • Discounted vehicle schemes
  • Free tea, coffee, and fresh fruit

The ideal person for this role will be an excellent communicator, with an ability to collaborate and build relationships with stakeholders across the business. You will be results orientated, work in an organized manner, and have a self-driven mindset.

You will also need:

  • 1-3 years experience in managing projects from concept to release- ideally in a software setting
  • Any experience working in a DevOps environment with Azure DevOps is desirable but not essential
  • Any experience working with Application Insights is advantageous, but again not essential
  • An ability to work with a strong sense of personal responsibility and ownership over your work
  • A positive mindset and a can-do attitude are essential
  • A great team ethic
  • Educated to degree level or equivalent standard

Pinewood Technologies was established in 1981 with its head office based in Birmingham, UK.

Our cloud-based Dealership Management System (DMS) supports automotive retailers across the globe to work more efficiently – giving them the tools to provide better customer service and increase their profits. Our system is complemented by a range of integrated mobile apps which help further digitalize processes within the motor dealership. Our customers represent over 50 major automotive brands, with over 30,000 people using our DMS every day in the UK, Nordics, South Africa, Asia Pacific, and various countries across Europe.

Find out more about us here: https://www.pinewood.co.uk/careers/

  1. Apply!
  2. Phone interview
  3. Final video interview

Deployment Specialist (Sweden)

Pinewood is currently expanding its award-winning UK software business into Sweden. Following successful implementations with a number of dealer groups in the Nordics, Pinewood is looking to expand the team in Sweden to facilitate further growth.

We are currently looking for enthusiastic, and motivated individuals to join the team to support this growth, and help make this new business a success. We are looking to hire a number of Deployment Specialists to implement, train, and consult our customers on our award-winning dealership management system.

Operating remotely within Sweden, you will work closely with our customers and end-users to make sure they are getting the maximum value from the DMS, and are using the system to its full potential.

  • Becoming an expert on our product, and working closely with customers to promote the use of Pinewood DMS within their dealership
  • Planning, managing, and executing implementation plans by analysing the client’s requirements and mapping these against the functionality of Pinewood DMS
  • Creating long-lasting customer relationships and traveling regularly to client sites, ensuring they enjoy a smooth transition to Pinewood DMS. You will carry out regular training sessions, resolve any issues, and provide ongoing support to ensure our customers are continually getting the most from our system
  • Producing accurate reports on meetings, project plans, and providing a monthly activity report to your business leader

You can expect full on-the-job training, continuous support from Pinewood’s wider team, and an opportunity to help shape the success of a growing business.

Other benefits include:

  • Competitive salary based on previous experience + bonus scheme
  • Company car
  • Fully remote role with flexible working
  • Pension
  • Progression opportunities

The ideal person for this role will be an excellent communicator, with an ability to build strong working relationships with both customers and stakeholders within the business. You will need relevant work experience in the sector and in-depth knowledge of the automotive industry.

Applicants will also need:

  • An ability to understand the needs of the customer, and experience in leading client meetings and communications to help demonstrate how our product can help meet their business needs
  • Strong all-around knowledge of the automotive industry, and an understanding of the day to day operations within a motor retailer
  • To be able to work in an organized manner, with a strong sense of personal responsibility and ownership over your work
  • To be a self-starter, with a can-do attitude- this is an exciting challenge, with lots of responsibility and an opportunity to make a direct impact on the success of a growing organization
  • Educated to upper secondary education or equivalent standard
  • Language skills: Native Swedish, and strong English- both verbal and written

Pinewood Technologies was established in 1981 with its head office based in Birmingham, UK.

Our cloud-based Dealership Management System (DMS) supports automotive retailers across the globe to work more efficiently – giving them the tools to provide better customer service and increase their profits. Our system is complemented by a range of integrated mobile apps which help further digitalize processes within the motor dealership. Our customers represent over 50 major automotive brands, with over 30,000 people using our DMS every day in the UK, Nordics, South Africa, Asia Pacific, and various countries across Europe.

Find out more about us here: https://www.pinewood.co.uk/careers/

  1. Apply!
  2. Phone interview
  3. Final video interview

Customer Support Consultant

Pinewood Technologies is currently looking for a number of enthusiastic and driven individuals to join the team as customer support consultants. You will be responsible for supporting our customers and ensuring they are getting the most out of our industry-leading dealership management system – Pinewood DMS.

As a support consultant, you will assist our customers with basic training needs, guidance, and help troubleshoot and diagnose any problems they encounter.

Working hours are 37.5 per week on a three-shift rota (7am-3:30pm, 09am-5:30pm and 10:30am- 7pm) Weekend and Bank holiday work is also expected and works on a rolling shift pattern.

  • Taking incoming phone calls, emails and online chats from our users with queries regarding the system
  • Ensure all customers are dealt with in a timely manner, and dealing with existing cases promptly
  • As your knowledge of the system grows, you will contribute to our internal knowledge base
  • Attending training as required and progressing through our training academy

You can expect full on-the-job training, and the opportunity to progress through our support training academy, to further build your knowledge and career. Our training academy works on a belt system, and each belt achieved comes with a wage increase- giving you a clear progression path.

  • 25 days holiday
  • Employer-based pension
  • Training academy with clear financial rewards
  • Company discounts
  • Discount vehicle schemes

Salary: starting from £17,500

Location: Remote (for now), office is located on Birmingham Business Park

The ideal person for this role will be a recent graduate looking to move into the technology and/ or automotive industry. You will need to have excellent problem-solving skills, a positive can-do attitude, and the ability to hit the ground running. This role is currently fully remote, so time management skills and the ability to self-motivate are essential.

Candidates will also need:

  • Education to degree level – Any IT related subject is desired but not essential
  • Excellent communication skills – both written and verbal
  • Problem-solving skills
  • Any experience in IT or customer service is highly desirable
  • A full driving license, OR be working towards passing a driving test

Pinewood Technologies is a growing software business, based at Birmingham Business Park. We offer a cloud-based Dealership Management System for retailers in the automotive sector. Our DMS lets automotive retailers work more efficiently and enables them to provide better customer service – which results in a higher profit for the retailers. Our system is complemented by a range of integrated apps such as Tech+ for workshop technicians.

Our customers represent over 50 major automotive brands and operate in over 1000 retail locations around the world.

  1. Apply!
  2. Phone interview
  3. Final video interview

Customer Support (Sweden)

Pinewood is currently expanding its award-winning UK software business into Sweden. Following successful implementations with several dealer groups in the Nordics, Pinewood is looking to expand the team in Sweden to facilitate further growth.

We are currently looking for enthusiastic, and motivated individuals to join the team to support this growth and help make this new business a success. We are currently looking to hire several Customer Support Consultants to ensure our customers are getting the most out of our industry-leading dealership management system- Pinewood DMS.

As a support consultant, you will assist our customers with basic training needs, guidance and help troubleshoot and diagnose any problems they encounter.

  • Taking incoming phone calls, emails, and online chats from our users with queries regarding the system
  • Ensure all customers are dealt with in a timely manner, and dealing with existing cases promptly
  • As your knowledge of the system grows, you will contribute to our internal knowledge base
  • Attending training as required and progressing through our training academy

You can expect full on the job training, and the opportunity to progress through our support training academy, to further build on your knowledge and career. Our training academy works on a belt system, and each belt achieved is rewarded with a wage increase- giving you a clear progression path.

Other benefits include:

  • Remote role with flexible working
  • Pension
  • Clear progression opportunities

This is a great opportunity for a recent graduate looking to take their first step into the technology and/or automotive industry. The ideal person for this role will be an excellent problem-solver and have solid communication skills.

You will also need:

  • An education to degree level- An IT related subject is desirable but not essential
  • An ability to communicate fluently in Swedish and have good English skills- both written and verbal
  • Any previous work experience in a customer service setting
  • Previous experience dealing with high call volumes and communicating with customers remotely is desired but not essential
  • A full driving licence
  • To be based in or around Stockholm- this is a remote role, but you will need to be located in or around the Stockholm area

Pinewood Technologies was established in 1981 with its head office based in Birmingham, UK. We offer a cloud-based Dealership Management System for retailers in the automotive sector globally. Our DMS lets automotive retailers work more efficiently and enables them to provide a better customer service – which results in a higher profit for the retailers.

Our system is complimented by a range of integrated mobile apps which help further digitalize processes within the motor dealership. Our customers represent over 50 major automotive brands, with over 30,000 people using our DMS every day in the UK, Nordics, South Africa, Asia Pacific and various countries across Europe.

  1. Apply!
  2. Phone interview
  3. Final video interview

“Working closely, our teams are able to continuously develop new solutions to meet the needs of our customers. Pinewood is a big family, not just a team, and having such a friendly, passionate and diverse group of people helps us all work so effectively. It’s the secret to our success!

Tatiana | Partner Account Manager

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