Top tips for Pinewood DMS customers – Week 1!
Here at Pinewood, we want to support you in any way we can. Over the next few weeks we will be highlighting various tools that are available in Pinewood DMS for you to set up, with a dedicated section in our Support Portal including guides and videos. Let’s take a look at what we covered last week.
Collect and Deliver
In Pinewood DMS, you can manage your collect and deliver bookings to limit the number of customers in your dealership.
Job Status Tracker
Did you know that your customers can see what stage their vehicle is at in the workshop? Make it easy for customers to wait at home for their vehicles.
Contact your Customers
Are you presenting yourself well in your email communications? We can help with email templates to set your dealership apart from the rest.
MOT Test Updates
Update your MOT database, including any vehicles affected by the lockdown. Pinewood have worked with the DVLA to make sure you are contacting the right customers. Did we mention that it’s free?
A simple way to plan workshop jobs. Schedule by technician, team or shift and see all job notifications on one screen. Technicians see their jobs in Tech+ and know exactly what they’re doing day-to-day, find out more.
Check out the dedicated COVID section in our Support Portal including guides and videos. Any questions? Our Support team are always happy to help: firstname.lastname@example.org. Want to stay updated? Make sure you’re following us on Twitter and LinkedIn!