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Automotive Compliance announces integration with Pinewood DMS to reduce errors

Automotive Compliance and Pinewood have integrated their systems, following a request from motor dealers. Paul Guy, Managing Director of Automotive Compliance says, “This integration is a double win for automotive dealers, not only removing the frustrations of double keying customer data, but there is a compliance benefit too. Too often we have seen the repetitive entry of the same data leading to keying mistakes.” These mistakes can have serious consequences with finance documents or insurance policy registrations. “We have been party to regulatory complaints involving wrong information on a policy. In some of the more serious cases, the insurance provider has disputed cover. This leaves the motor dealer culpable and could not only face financial loss, but the wrath of the regulator.”

One point of entry for customer details during the sales process will minimise mis-keying errors. “Earlier this year we integrated with our core panel of product suppliers for GAP and Smart Insurance, to include policy registration”, Guy adds. “This Integration with Pinewood DMS closes the final gap in a dealer’s process, with the customer data flowing from initial enquiry through to sale, demands and needs, finance approval and registration of add on insurance products – in a seamless process.”

Neville Briggs, Managing Director of Pinewood Technologies, comments, “We’re delighted to offer this integration to further improve the efficiency of dealers’ retail environments. With an extensive and still growing list of integrations, Pinewood DMS provides dealers with an all-in-one solution to drive down costs, increase margins and provide an outstanding retail experience to customers.”

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