Provide a seamless, bespoke journey from the first interaction

CRM

Greet customers with confidence

Engage your customers with a mix of digital and in-person touchpoints, for the optimum customer experience. Access the vital information you need right at your fingertips and deliver a personalised service with ease.

Manage website, phone and in-store enquiries seamlessly with Pinewood. Improving the customer experience with automated contact plans for workshop and sales.

Enquiry Management

CRM records are linked in a central database, intertwined with every module. All data can be linked to our Cloud Data Services for optimal reporting.

Enterprise Capabilities

Greet customers, tablet in hand, equipped with the information you need. Easily exchange quick SMS messages with customers too.

Digital Showroom

Upload digital documents to customer and vehicle records and send for eSignatures, providing efficiency and convenience for customers and staff.

Paperless Processes

"Pinewood has helped shape our processes in each department. It controls the workflow, ensuring each step is followed to arrive at a sale."