Make the most of profit opportunities in aftersales

Pinewood DMS Workshop Management enables busy multi-brand departments to improve departmental efficiencies and achieve great customer satisfaction.

Controlling bookings, receipts, job progress, invoicing and time management, Workshop Management can support multiple manufacturer interfaces within a single workshop department. The integration into manufacturer systems allows users process manufacturer-specific menu pricing, recall campaigns, warranty processes and daily activity reporting without re-keying information.

Internal Preparation Requests

Automatic accrual of internal costs of stock

Vehicle Health Check (VHC)

Maximise up-selling with integrated video | Online customer authorisation

Workshop Planning

Manage loan cars | Visibility of available hours | SMS/ email booking confirmations | Manage workshop loading | Technician activity management | Job tracking with warnings

Aftersales Diary

Create and prioritise opportunities | Service reminders | MOT reminders | Online bookings

Job Control And Invoicing

Time allocation/ analysis | Customer account status | Individual operations | Multiple invoices per job | Job allocation to technicians

Time Management

Automatic or manual allocation of invoiced hours | Productivity reports | Tech+ mobile app

Manufacturer Integration

Menu pricing | Recalls | Warranty claims | Labour operations and times

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