Make the most of profit opportunities in aftersales
Pinnacle Workshop Management enables busy multi-brand departments to improve departmental efficiencies and achieve great customer satisfaction.
Controlling bookings, receipts, job progress, invoicing and time management, Workshop Management can support multiple manufacturer interfaces within a single workshop department. The integration into manufacturer systems allows users process manufacturer-specific menu pricing, recall campaigns, warranty processes and daily activity reporting without re-keying information.
Internal Preparation Requests
Automatic accrual of internal costs of stock
Vehicle Health Check (VHC)
Maximise up-selling with integrated video | Online customer authorisation
Manage loan cars | Visibility of available hours | SMS/ email booking confirmations | Manage workshop loading | Technician activity management | Job tracking with warnings
Create and prioritise opportunities | Service reminders | MOT reminders | Online bookings
Job Control And Invoicing
Time allocation/ analysis | Customer account status | Individual operations | Multiple invoices per job | Job allocation to technicians
Automatic or manual allocation of invoiced hours | Productivity reports | Tech+ mobile app
Menu pricing | Recalls | Warranty claims | Labour operations and times