Tech+
Technician app
Improve the service and repair experience associated with Workshop interactions using our technician app, including video integration and technician time management.
Sales+
Sales management app
Efficiently manage the sales process and provide a fantastic customer experience right from your tablet device. The ultimate showroom tool for your sales team.
Pay+
Card payments app
Provide a modern and convenient customer experience with Pinewood's fully integrated, PCI-DSS P2PE accredited card payment app, available for iOS, Windows and Android devices.
Stock+
Sales/Stock management app
The smarter way to manage and sell your vehicle stock. Respond to enquiries with personalised videos, instantly update stock information and store vehicle documentation for later reference.
Parts+
Parts management app
Issue parts in your dealership whilst on-the-move, saving time and hassle with our in-built barcode scanner. Streamline your parts team, improving efficiency.
Host+
Service/Reception app
Integrated video processes provide your customers with a high quality experience, such as a 360° tour of a used vehicle in stock, or visually identifying work required following a VHC.
Apps Features List
Tech+
- Select pre-allocated jobs
- Technicians can select and clock on to jobs their working on
- Review service history
- Monitor technicians clocking times
- Access to customer and vehicle records
- Access to previous service invoices
- Add authorised operations and send recommended work for approval
- View conversation notes
- Capture and upload documents associated with jobs
- Complete and record a vehicle health check on mobile device
- View integrated tyre catalogue to identify appropriate replacements for worn tyres
- Record and upload vehicle health check videos, uploading to Azure Media Services
- Reserve parts
- Scan and issue parts to a job
- Access to menu pricing and dealership data for selected manufacturers
Sales+
- Create and edit customer records
- Upload a customer photo
- Comply with customer GDPR preferences
- View and add contact history
- Set up contact plans and CSI responses
- Create and send high quality personalised videos
- Search vehicle stock
- Attach current and desired vehicles to a customer record
- View pictures and videos stored against vehicle records
- Password protected view for customers to input details for financial quotes
- Capture answers to customer qualification questions
- Upload additional documents to a customer record
- Customers can sign a paperless test-drive declaration
- Appraisal integration with BCA and Autoi
Pay+
- Efficient payment processing
- Pay for vehicle deposits, workshop jobs, front counter parts and more
- Support for wireless chip and PIN devises
- Take payments from any location within the dealership
- Make refunds back to the original payment card
- View customer and vehicle details
Stock+
- Sell and manage stock
- View customer information and documents
- Send personalised videos to customers via SMS and email
- Comply with customer GDPR preferences
- Store vehicle documentation
- Verify vehicle location, along with an audit trail of times, dates and users
- Conduct a mobile stock take
- Scan a VIN number to populate stock search
- Edit vehicle mileage
- Upload images and videos to vehicle stock cards which sync to your website
- Easily post eye-catching, informative vehicle content to your website
- Crop images to a desired aspect ratio
- Add up to 40 photos against a stock card
- Record multiple clips, re-order and stitch them together, sending to the customer via
- Easily add branded intro and outro clips
- Enter, amend and view vehicle specification details
- Add information about fitted optional extras
- Capture and upload vehicle documents directly to the stock card
Parts+
- Bar code part scanning
- Issue prepared parts to operations
- Issue parts on mobile device
- Discounts and issue prices automatically applied
- View and reply to conversation notes for instructions or comments
- Complete view of workshop and bodyshop jobs in your dealership
- View parts required for each operation
Host+
- Create customer records, for a complete view of customer details
- Enter and view customer details
- View and add contact history
- Capture and send personalised videos
- Comply with customer GDPR preferences
- View CSI survey scores
- Add a desired vehicle
- Customers can electronically sign test drive declarations
- Upload a customer photo
- Produce an arrival video
- Upload electronic signature
- Upload and view relevant documents against a customer
- Search vehicle stock
- View stock documents, photos, videos etc.
- Access to a personal diary with outlook integration
- View all sales and service department appointments
- Appraisal integrations (Autoi/BCA)
- View and update service history on marketing vehicles
- Mark vehicles as arrived
- Edit collection time and date of vehicles
- Input a tag number
- Add or edit odometer
- Add a booking requirement
- Print and sign job cards
- Begin work on a vehicle health check
- View service team diary
- View conversation notes from different departments
