Training & Implementation Consultant
Location: Birmingham, UK
Salary: Based on experience
Opportunity
Pinewood Technologies has an exciting opportunity available for an experienced individual to join the team as a Training and Implementation Consultant.
Working closely with new and existing clients, you will be responsible for implementing our award-winning Dealership Management System – Pinewood DMS.
The ideal candidate for this role will have experience in configuring and implementing business-critical software. You’ll be detail-orientated and have the ability to translate automotive processes into software solutions. This is a customer-focused position, and so regular travel to customer sites will be a part of your day-to-day role.
What to Expect
Your responsibilities will include:
Implementing Pinewood DMS into new and existing automotive retailers across the UK and Internationally.
Ensuring a high-quality implementation process, continuously reviewing the way we do things to ensure the delivery of high-quality implementations each time.
Working closely with the customer to understand their needs, setting up and selecting the appropriate parameters, and ensuring the system is set up correctly prior to their ‘Go Live’ date.
Providing onsite and remote consultancy to our customers as needed.
Delivering informative and clear training sessions to help our customers gain maximum value from the system.
To continuously develop your system knowledge – including parameters, functionality, and integrations.
What’s in it for You
You can expect full on-the-job training, a flexible work environment, and the scope to develop a long-term career with us.
Other benefits include:
Competitive salary package
Company car
Pension and life assurance
25 days holiday
Hybrid working
Clear progression and regular 1-2-1s
Corporate company discounts
Regular social events
Employee recognition and awards
About You
The ideal person for this role will be an excellent communicator with the ability to collaborate and build relationships with clients and colleagues across the business. You will have a problem-solving mindset and a strong background in software implementation gained through a previous role.
You will need:
Previous experience in Software Implementation.
A good understanding and/ or interest in the motor industry.
A willingness to travel regularly for the job both in the UK and Internationally (up to 60% of your time will be spent on client site).
A clean UK driving license.
An ability to prioritise your own workload and manage multiple projects at once.
Any understanding of automotive retail processes is highly desired.
About Us
Pinewood Technologies PLC was established in 1981, with our head office based in Birmingham, UK. We offer a cloud-based Dealership Management System for retailers in the global automotive sector. Our DMS allows automotive retailers to work more efficiently and assists them with providing a high standard of customer service, resulting in higher profits.
Our system is also complemented by a range of integrated mobile apps which helps to further digitalise processes within the motor dealership. Our customers represent over 50 major automotive brands, with over 30,000 people using our DMS on a daily basis in the UK, the Nordics, South Africa, Asia Pacific, and various countries across Europe.
What Happens Next
Apply!
Phone interview
Final interview